What is the CQC?
The CQC monitor, inspect and regulate our services and publish their findings. They can carry out a planned or unannounced visit to our hospitals and community services at any time to take an in-depth look at everything we are doing.
On their visit, they judge us on a range of criteria, including five defined key points. We must demonstrate that we are:
- Safe – Are you are protected from abuse and avoidable harm?
- Effective – Does the care, treatment and support we provide achieve a good outcome?
- Caring – Do staff involve and treat you with compassion, kindness, dignity and respect?
- Responsive – Are our services organised in a way that they are responsive to and meet your needs?
- Well-led – Do our leadership, management and governance ensure that our organisation provides high-quality care, encourages learning and innovation, and promotes an open and fair culture?
You can find out more about how the CQC inspects us on the CQC website.
Our Trust’s latest inspection was conducted across March 2022. CQC published their report on 16 September 2022.
Using the five key points above, our Trust was rated ‘requires improvement’ overall.
For a breakdown of information or to read the full report, please see our Trust’s page on the CQC website.
You can read the reports from the latest reports following Care Quality Commission checks for our hospitals below:
CQC rating: University Hospital of North Tees
CQC rating: University Hospital of Hartlepool