Contact Us

You can contact all departments and services through our main switchboard. Our switchboard operators will help to direct your query.

General address

University Hospital of North Tees,
Hardwick Rd,
Hardwick,
Stockton-on-Tees
TS19 8PE

If you would like to share your experience, comments, concerns or have a general query about current or past care or treatment please contact our patient experience team, who are here to help.

If you need to rearrange or cancel an appointment please contact us. We can reschedule your appointment if it is not convenient for you.

We would encourage anyone who’s having difficulty making an appointment to get in touch. Hospital appointments are arranged for a reason so we want to stress the importance of attending.

For queries about parking and fees contact our car parking management office.

If you’re interested in raising funds, leaving a legacy or have queries about taking part in one of our fundraising events, get in touch with our North Tees + Hartlepool Together team.

Medical Legal Team

For any invoice payment queries contact our payroll team.

For any human resource, work experience or job enquiries contact our workforce department.

For general enquiries on contracting, supplies and tendering.

To make a freedom of information request, please contact the Trust’s FOI office. We will endeavour to disclose recorded information that we hold to applicants within 20 working days in the format requested, unless the information is exempt from disclosure.

Our communication and engagement team are available to assist with press and media enquiries.

Out of hours: If you have an urgent media enquiry out of hours please call our switchboard on 01642 617617 and ask for the manager on call.

Queries relating to appointments or medical questions cannot be answered through the general enquiries form, instead you should follow the guidance on your appointment letter and under the appointment section of the site.

Please only direct your query through the general enquiries form if any of the above specific contacts cannot resolve your concern.

This inbox is manned Monday – Friday. We will aim to respond within 48 hours.