Patients and visitors

Information for before, during and after your visit.

Making Every Contact Count

Supporting the public, private, voluntary and community sectors to share healthy lifestyle messages and signpost services with individuals across the North East and North Cumbria.

Is it an emergency?

Our urgent and emergency care service at the University Hospital of North Tees treats life-threatening emergencies and major injuries. It is one of the busiest departments in the Trust.

Change or cancel your appointment

If you need to rearrange or cancel an appointment please contact us. We can reschedule your appointment if it is not convenient for you.

Patient information leaflets

You can search our online resource library for patient information leaflets.

Coming into hospital

Everything you need to know about coming into our hospitals.

Information for visitors

All you need to know about our hospitals, including virtual visiting and chaplaincy services.

Patient experience

Patient feedback helps our Trust to continue to make improvements to our hospital and community services to provide the best care possible.

Our commitment to you

At North Tees and Hartlepool NHS Foundation Trust our patients are our top priority, with excellence as our standard.

Using the NHS app for your appointment

You can now use the NHS app to manage your appointments.

Patient choice

Patients who meet the criteria now have more choice in who delivers their healthcare.