How are we doing
Our performance is measured in many different ways, through our infection rates, feedback, inspection results and whether we are meeting national targets.
Care Quality Commission (CQC)
The Care Quality Commission (CQC) check all health and social care services in England to ensure they are meeting national standards. Providing high quality care is our number one priority and it is important that we can demonstrate this at any time, to anyone.
At North Tees and Hartlepool NHS Foundation Trust, we strive to provide high quality care to everyone, quickly and efficiently. We have goals we aim to meet for waiting times in our range of services, however this often depends on the number of patients and the seriousness of their conditions.
NHS England publishes consultant level outcome data to give patients more information about their treatment and helping the NHS to drive and maintain the quality of care.
Safe staffing levels
Our Trust is required to publish updated information about the number of nursing and midwifery staff on shift on each ward. This information is published monthly.
At North Tees and Hartlepool NHS Foundation Trust, we strive to deliver safe, quality and responsive patient care, even during challenging times and emergency situations.
Friends and family
Would you recommend our hospitals to your friends and family? If you receive care in our hospitals, we will ask you before you leave to complete a short questionnaire to find out whether or not you would recommend us.
Gender Pay Gap
At North Tees and Hartlepool we believe in promoting equality and diversity amongst our workforce. The requirement to undertake gender pay gap reporting became mandatory for all public sector employers from 31 March 2017.
You can read about our infection rates and how we’re working hard to protect our patients from infection. They are published in our director of infection prevent and control annual reports.