Patient experience

Patient feedback helps our Trust to continue to make improvements to our hospital and community services to provide the best care possible.

About the Patient Experience Team (PET)

At North Tees and Hartlepool NHS Foundation Trust we welcome patient feedback such as compliments, comments, patient stories, concerns and complaints so we can continue to improve our services.

Patient surveys

We are asking patients who have used any of our hospital or community services whether or not they would recommend the hospital to their friends and family.

Other ways to leave feedback

Our Trust is featured on external websites where you are encouraged to leave a review.

Independent complaints advocacy

Contact details for the North East NHS and Stockton Independent Complaints Advocacy.

Accessibility for patients and visitors

How to get help and support if you need additional assistance during your visit at one of our hospital or community sites.

People with lived experience

We are looking for patients to share their experiences of healthcare and to join our Involvement Bank.