Our values are that we will respect, support and collaborate to provide the best patient care.
When we are working together, we need to be able to live our values, and so we have developed a ‘values into action’ framework. We will use this framework to better work with each other and for our patients.
Every interaction strengthens our culture.
Respect
We listen to others without judgement and treat others as they wish to be treated.
Respect enables:
Promotion of equity, diversity and inclusion
Compassionate, inclusive patient care
Deliver the best possible care
Respect in practice:
- Treat others as we would wish to be treated
- Holding myself and others to account to demonstrate professionalism and integrity
- Listen and communicate to others
- Be open to feedback
- Be accountable for personal development and growth
Support
We always do the best for people by being kind and compassionate.
Support enables:
Patient centred care
Meeting individual needs with dignity and respect
Ensuring all staff and patients feel included and connected
Support in practice:
- Work as a team
- Listen with compassion and empathy
- Speak and act with kindness
- Offer and ask for help
- Work through challenges together
Collaborate
We always provide the best patient care by working together as a team.
Collaboration enables:
Sharing knowledge and skills
Clear and honest communications, appreciating all contributions
Valuing each member of my team and my patients
Work together towards shared goals, across services and organisations
Collaboration in practice:
- Seek and respect other’s views (even if we don’t agree)
- Take ownership and do what we say we are going to do
- Show initiative and leadership
- Build trusting relationships