A recent patient of University Hospital of North Tees has delivered a sweet treat to the ward that cared for him during his illness with a delivery of delicious cream cakes.
Ralph Bantoft visited the main reception of the hospital site on Monday 3 August with his wife June Bantoft to present a box of confectionary from Cooplands bakers to the ward matron Lizzie Meldrum.
Having been admitted to the ward back in July for seven days with a serious infection, Mr Bantoft is just getting back to full fitness. But he had plenty of praise for the hospital, the staff and the food whilst he was an inpatient.
“I was pleasantly surprised by a number of things during my stay in hospital. People complain about hospital catering – but the food was great and the staff were amazing, nothing was too much trouble. I can’t thank them enough for my care. The cakes were our way of just saying thank you – our health care system is pretty special”.
Our Trust is a Care Quality Commission ‘Good’ rated organisation with hospital sites in both Stockton and Hartlepool. Mr Bantoft added: “nobody wants a hospital stay, especially at this time. But my care and my time in the Trust couldn’t have been better”.
Karen Sheard, Deputy Chief Nurse, said: “Mr Bantoft’s stay is a timely reminder that our hospitals remain open for business. Beyond the pandemic there are still other illnesses that need attention. We’re still here, open and we will always work for the best interests of those that matter most – our patients.”