Biofeedback Clinic

This leaflet tells you about the nurse-led biofeedback clinic.

Why have I been referred to the nurse-led biofeedback clinic?

You have been referred for a course of biofeedback (bowel retraining) because you may benefit from this therapy for your bowel problem.

What is biofeedback for bowel problems?

Biofeedback is a treatment for some patients suffering from either faecal incontinence (involuntary leaking of solid or liquid stool (poo) or wind) or constipation. It is a bowel programme which involves providing you with advice on lifestyle changes and possible exercises depending on your symptoms.

A Specialist Nurse will plan your biofeedback treatment with you.

You will be sent an appointment letter inviting you to attend the biofeedback clinic, you will also receive a bowel diary to complete two weeks before your appointment and this must be brought with you. You do not need to have any medications to empty your bowel prior to your appointment.

What can I expect on my first visit?

On your first visit you will meet your specialist nurse. They will ask you questions about your bowel problem, general health, any medical problems, medication (drugs) and diet. Please bring a list of all medications you are taking. During the appointment it may be necessary to carry out an examination of your abdomen (tummy) and rectum (back passage).

If needed a small probe, connected to a special biofeedback machine or computer, will be inserted into your rectum (back passage). You and your nurse specialist will be able to see, on a screen, how your muscles are working. This procedure is safe and has no side effects. In some patients it may cause minor discomfort, but should not be painful. We understand it may cause some embarrassment; however, your dignity will be maintained as much as possible, at all times.

Following this assessment your treatment programme will be discussed and agreed with you.

This appointment will last about 30 minutes.

In order to get the best results you need to follow the exercises and advice given to you. The level of effort you put into the programme will affect the level of success you achieve. Follow-up appointments will vary from patient to patient. A few patients do not find any benefit from biofeedback.

What can I expect on further appointments?

If you do require any further appointments these can be over the telephone or face to face. You will be asked to complete another bowel diary before your appointment to see if your symptoms have improved. If any investigations have been carried out the Specialist Nurse will be able to inform you of the result. Any further recommendations would be discussed with you.

Contact numbers

If you need to contact the department please use the contact number below.

Functional Bowel Service

Telephone: 01642 624399

Monday to Friday, 9.00am to 4.00pm

Non-urgent messages can be left at any time on the answering machine.

Comments, concerns, compliments or complaints

Patient Experience Team (PET)

We are continually trying to improve the services we provide. We want to know what we’re doing well or if there’s anything which we can improve, that’s why the Patient Experience Team (PET) is here to help. Our Team is here to try to resolve your concerns. The office is based at the University Hospital of North Tees if you wish to discuss concerns in person. Our contact details are:

Telephone: 01642 624719
Freephone: 0800 092 0084
Opening hours: Monday to Friday, 9:30am to 4:00pm
Email: [email protected]

Out of hours

Out of hours if you wish to speak to a senior member of Trust staff, please contact the hospital switchboard who will bleep the appropriate person.
Telephone: 01642 617617

Patient, Public and People with Lived Experience

We are looking for patients to share their experiences of healthcare and to join our Involvement Bank. Working with the patients, carers, families and the general population we support in making decisions about their care can lead to better health outcomes, increased patient satisfaction and a better overall experience. We want to listen and work with you in shaping the future of your healthcare services. To find out more about the Involvement Bank go to our website or contact us at:

Website: www.nth.nhs.uk/about/community/people-with-lived-experience
Email: [email protected]

Data protection and use of patient information

The Trust has developed Data Protection policies in accordance with Data Protection Legislation (UK General Data Protection Regulations and Data Protection Act 2018) and the Freedom of Information Act 2000. All of our staff respect these policies and confidentiality is adhered to at all times. If you require further information on how we process your information please see our Privacy Notices.

Telephone: 01642 383551

Email: [email protected]

Leaflet feedback

This leaflet has been produced in partnership with patients and carers. All patient leaflets are regularly reviewed, and any suggestions you have as to how it may be improved are extremely valuable. Please write to the Clinical Governance team at:

Email: [email protected]