Our Trust is improving the experience of patients and visitors with a new, fully redeveloped website.
This website has a fresh new look, improved accessibility and enhanced navigation features.
Our experience during the COVID-19 pandemic showed us online communications is even more important than usual. We began a complete review of every one of the pages on the site, all two thousand of them, re-wrote them and moved all the content to an entirely new website structure.
The new website has been completely overhauled to improve accessibility for anyone with visual or hearing impairments. It’s also much more accessible to people using their phone or laptop.Ruth Dalton, associate director of communications, engagement and marketing
“We’ve also made it easier for patients to contact the service they need and to find out more about the consultant who is leading on their care. Importantly, we have been able to upload images of the consultants giving care to our communities. A seemingly small step, but one our patients are telling us is important to them.” Ruth said.
Our website regularly receives more than 40,000 unique visitors every month, totalling more than 100,000 page views between them, and plays a vital part in our everyday activities.
One enhanced part on the new site is the ‘Living Well With Us’ section. This section offers proactive health advice on a range of subjects from eating a balanced diet to helping vulnerable people avoid falls, with up to date advice from Trust clinicians and links to organisations which can offer further advice and support.
We are a health service, so our website offering proactive health advice, right there on the home page, is part of our commitment to not only treating illnesses but also avoiding illnesses wherever possible.Ruth Dalton, associate director of communications, engagement and marketing