Special huddles to feed back on patient safety and quality

New safety huddles to help feed back to health care staff about patient safety and quality incidents are proving to be a success.

The ‘safety huddles’ in collaborative care at North Tees and Hartlepool NHS Foundation Trust provide information to staff from patients and relatives, highlighting the standard of care given to patients.

The huddles also provide the opportunity to discuss and feed back on incidents reported on the organisation’s Datix electronic incident reporting system.

Rachel De Silva, the care group’s assistant senior clinical matron, said: “These regular ward huddles help the patient safety team to feedback to staff about any safety and quality incidents which may have been raised.

“This has had excellent feedback from our ward staff and offers robust ward to board assurance.”

Hayley Lyth, patient safety co-ordinator, is one of several members of the team who leads the huddles.

She said: “There is already a very good reporting culture in the care group and the safety huddles ensure that staff know the importance of reporting all incidents, as this ensures that we are able to identify any themes and address any issues in a timely manner.

“As we move forward with the huddles we hope to give staff the assurance that when they report an incident it is investigated, any improvements that are identified are actioned and our findings are shared with all staff.

“It is vital that we continue to improve the way we do things to provide the very best care for our patients and a safe working environment for our staff.”

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