Nurse and matron Debbie Hall, has been recognised for helping improve the service and inspiring her team to provide the highest quality of care.
Debbie, ward matron in emergency care, has been presented with the Going the Extra Mile award by NHS Professionals, who provide bank staff to health trusts.
The regional team at NHSP (pictured here with Debbie) nominated her for work to provide temporary staffing. As well as encouraging her team to take part in charitable projects.
She was selected from more than 500 nominations from NHS trusts across the country.
Debbie’s leadership has helped reduce staff agency usage by 79% and increase NHS bank staff usage by 16%.
She has also helped create a welcoming culture for bank staff, making them immediately feel part of the team.
Part of the nomination read: “Through the increasing pressures, the team have through Debbie’s effective leadership steered through the continuous storm and provided outstanding care to patients.
“Within A&E specifically, more than 60% of ward staff are on the bank. Through Debbie’s supportive leadership they enjoy weekly pay and holiday pay through NHS professionals.
“The team are also very welcoming to full bank colleagues. Helping through what can be a very stressful and challenging shift on A&E. This has been achieved through Debbie’s effective, compassionate and supportive leadership.
“Despite the intense pressure to help patients and each other, the team are also keen to help others outside their community. They took gift donations and organised air mail to those affected in the Christchurch terrorist attacks. All in their own time and at their own expense.
“Despite the ward being the face of the hospital with immense pressures and demand, remain positive, supportive and provide outstanding patient care on a daily basis.”
Pictured are Marcus Vickers and Christine Wilkinson from NHSP. They are presenting Debbie with a glass award and a Red Letter Day voucher for £375.
The trust’s deputy chief nurse Karen Sheard (pictured, far right) also visited to congratulate Debbie.