We are hosting an event to gather the views of local people about their experiences of hospital discharge.
You are invited to join us to share your views and experiences of the discharge processes on hospital wards, post-discharge experiences of care and the levels of support for carers and carers’ experience during discharge.
This event aims to
- Provide a safe space to share experiences of discharge from hospital
- Help us to improve our discharge process
Agenda
10am – Arrival
10:15am – Welcome and introduction
Kenneth Achinewhu, co-production and lived experience lead
10:25am – The importance of getting discharge right
Stacey Hunter, group chief executive
10:45am – Discharge from hospital: patient safety and effective communication
Victoria Cardona, head of patient flow
11am – CQC Adult Inpatient Survey 2023
Charlotte Pett, survey lead, patient experience team
11:15am – Carers’ experience of discharge
Christine Fewster, a personal experience
11:25am – Focus groups introduction
Leanne Mitchell, quality, safety and innovation lead
11:35am – Focus group 1: What are your experiences of the discharge process?
11:55am – Focus group 2: What are your experience of communication?
12:15pm – Lunch break
1pm – Focus group 3: Carers’ and family’s experience of the discharge process
1:20pm – Next steps and close
