Information for patients
This leaflet can be made available in other formats including large print, CD and Braille and in languages other than English, upon request.
How can I avoid my child having an allergic reaction?
Your child must avoid contact with the allergen (the substance your child is allergic to).
If you child is allergic to a food type, the ingredients of all foods eaten must be checked carefully, for example, nuts can be hidden in foods as nut oils or essences.
What should I do if my child has an allergic reaction?
A referral to the allergy clinic may be made if your child is not already known to the service. Please ask your child’s Consultant or the Paediatric Nurse if you are unsure or have any questions about your child’s treatment.
What type of reaction could my child have?
The symptoms include:
- Hives or itchy nettle rash.
- Swelling of the lips, face or eyes.
- Nausea (feeling sick).
- Itchy/tingling of the tongue and throat.
- Vomiting (being sick) and stomach (tummy) ache.
- Sudden change in behaviour.
How do I treat my child’s mild/moderate allergic reaction?
You must give your child antihistamine medicine or tablets, immediately, as prescribed by their Doctor. This dose should be repeated after 20 minutes if no improvement.
You should take your child to see to see their GP if you are worried.
Severe (life threatening) allergic reaction/Anaphylaxis
The symptoms or anaphylaxis can include any of the symptoms for a mild or moderate reaction, and:
- Difficulty in breathing or choking (a feeling of closing up of the throat).
- Persistent cough.
- Severe wheeze or chest tightness.
- Difficulty in swallowing or speaking (including a hoarse voice).
- Swollen tongue.
- Pale, floppiness, undue sleepiness, collapse or loss of consciousness.
How do I treat my child’s severe allergic reaction?
- You must telephone 999 for an ambulance immediately. Tell the operator this is an emergency; a case of anaphylaxis and where your child is.
- Lie the child flat with legs raised (if breathing is difficult, allow the child to sit).
- Use adrenaline auto-injector without delay. This can be injected against outer thigh (with or without clothing).
If no improvement after 5 minutes, give a further dose of adrenaline using a second auto-injectable device, if available. You must follow your child’s treatment plan and the instructions provided with the injection device.
Keep your child lying down on his or her side until the paramedics (ambulance) arrive, do not stand your child up.
Commence CPR if there are no signs of life.
If you have any worries or concerns you should contact your GP during normal surgery hours. Outside surgery hours, you should contact your GP’s surgery for the Out of Hours Service number.
University Hospital of North Tees
Children’s and Young Person’s Emergency Department
Telephone: 01642 624533 or 01642 383450
24 hours a day, 7 days a week.
Further Information is available from
Telephone: 111 (when it is less urgent than 999)
Calls to this number are free from landlines and mobile phones or via the website at www.nhs.uk
LEFA Business Park
Telephone: 01322 619898
or via the website at www.allergyuk.org
1 Alexandra Road
Telephone: 01254 542029
Monday to Friday, 9:00am to 5:00pm
or via the website at www.anaphylaxis.org.uk
ALK-Abello Ltd (for patients with Jext pens)
1 Manor Park
Manor Farm Road
Telephone: 01189 037940
or via the website at www.jext.co.uk
Epipens (for patients with Epipens)
Jext pens (for patients with Jext pens)
Comments, concerns, compliments or complaints
Patient Experience Team (PET)
We are continually trying to improve the services we provide. We want to know what we’re doing well or if there’s anything which we can improve, that’s why the Patient Experience Team (PET) is here to help. Our Patient Experience Team is here to try to resolve your concerns as quickly as possible. The office is based on the ground floor at the University Hospital of North Tees if you wish to discuss concerns in person. If you would like to contact or request a copy of our PET leaflet, please contact:
Telephone: 01642 624719
Freephone: 0800 092 0084
Opening hours: Monday to Friday, 9:30am to 4:00pm
Email: [email protected]
Out of hours
Out of hours if you wish to speak to a senior member of Trust staff, please contact the hospital switchboard who will bleep the appropriate person.
Telephone: 01642 617617
Data protection and use of patient information
The Trust has developed Data Protection policies in accordance with Data Protection Legislation (UK General Data Protection Regulations and Data Protection Act 2018) and the Freedom of Information Act 2000. All of our staff respect these policies and confidentiality is adhered to at all times. If you require further information on how we process your information please see our Privacy Notices.
Telephone: 01642 383551
Email: [email protected]Privacy Notices
This leaflet has been produced in partnership with patients and carers. All patient leaflets are regularly reviewed, and any suggestions you have as to how it may be improved are extremely valuable. Please write to the Clinical Governance team, North Tees and Hartlepool NHS Foundation Trust, University Hospital of North Tees, TS19 8PE or:
Email: [email protected]
Leaflet reference: PIL1122
Date for Review: February 2027