If you have been diagnosed with Type 1 diabetes your GP will refer you to the hospital where a member of the diabetes specialist team will provide support, education and appropriate treatment to manage your condition.

Our team of doctors, specialist nurses, dietitians, podiatry and support staff will make sure you receive the best care.

You will see a dietitian who will help you with healthy eating. They will work with our diabetes specialist nurses to tailor an insulin routine to suit your lifestyle.

We know there is a lot to learn, so we will work with you over a number of weeks to help you manage and gain control of your diabetes to reduce the risk of any complications in the future.

If you have type 2 diabetes you will be referred to an education programme called DESMOND and managed by your GP and practice nurse. You may never need to attend our hospital service, but diabetes can be progressive and you may end up on injectable treatments.


Type 2 diabetes

We run an education programme for people with people with type 2 diabetes, DESMOND (diabetes, education, self management, ongoing and newly diagnosed) to give you the information you need to understand diabetes, to self manage and understand what can go wrong and why you need to attend screening.

On this programme healthy lifestyle issues are discussed and individual patient needs are addressed. This is a national programme recommended by Diabetes UK and National Institute for Health and Care Excellence (NICE).

I feel I now have the right information to look after myself and keep my diabetes under control.

Type 1 diabetes

If you have been diagnosed with type 1 diabetes we will encourage you to come to a local education programme called HATT1E, to help improve your knowledge and fine tune your glucose control. This programme covers all aspects of type 1 diabetes and how to count carbohydrates and to match your insulin to the meal.  This can help reduce hyperglycaemia and hypoglycaemia.

You will be referred to our service by your GP.

Children and young people’s diabetes

If you are a child or young person with diabetes, or a parent of, you can find all the information you need on our children and young people’s diabetes page.

Making a referral


Health professionals should make their referral by fax to 01642 624091. All telephone referrals must be followed up with a fax.

Referrals to the main diabetes clinic must be made through Choose and Book.

Patients with type 1 diabetes will be seen the same day within office hours whenever possible. Referrals from the hospital wards are seen on the same day or the following day, depending on the think glucose criteria. We prioritise all other referrals, which will be seen within five to 10 days.

Any non urgent referrals that can be dealt with in the GP practice can be sent through on email and will be answered the next day diabetesadvice.nth@nhs.net


Choose and book is available for non urgent cases
Urgent referrals should be faxed to 01642 624330
Specialist nurses are available for advice on 01429 522594

For existing patients

Monday to Friday between 9am and 5pm with appointment.

We run a drop in clinic every Monday and Wednesday between 1pm and 2pm in main outpatients. You don’t need an appointment.

Diabetes specialist nurses can’t advise patients who are under the care of their GP.


You can contact us from Monday to Friday

University Hospital of North Tees
First floor, South Wing
University Hospital of North Tees
01642 624618 or 624109

University Hospital of Hartlepool
01429 522594

Useful links

The diabetes support group meet in the main central library in Hartlepool on the first and third Friday of the month between 10 am and 12 midday.
Contact: 07818132671

Diabetes UK