Information for patients
This leaflet can be made available in other formats including large print, CD and Braille and in languages other than English, upon request.
Advice about your injury
You have had a soft tissue injury to your foot and ankle, as part of this you may also have had an avulsion fracture (chipped small piece of bone).
Any pain, tenderness, discomfort and swelling you are having should slowly settle over a period of several weeks.
During this time, you may find walking painful. It is advisable to keep the foot elevated on a pillow, higher than your hip height when sitting.
You may be provided with a support for the foot in the form of bandaging or a removable boot, depending upon your injury.
If required, you will also be provided with crutches.
You will be given advice regarding how often you should walk. If you are provided with a removable boot this should be worn as advised by clinic.
If you are still experiencing significant problems after several months, please phone the fracture clinic helpline as listed below for further advice.
If you have any worries or concerns, please contact:
University Hospital of North Tees
Orthopaedic Outpatients Department
Telephone: 01642 383523
Monday – Friday, 9.00am – 5.00pm
Saturday, 8:30am to 1pm
Comments, concerns, compliments or complaints
Patient Experience Team (PET)
We are continually trying to improve the services we provide. We want to know what we’re doing well or if there’s anything which we can improve, that’s why the Patient Experience Team (PET) is here to help. Our Patient Experience Team is here to try to resolve your concerns as quickly as possible. The office is based on the ground floor at the University Hospital of North Tees if you wish to discuss concerns in person. If you would like to contact or request a copy of our PET leaflet, please contact:
Telephone: 01642 624719
Freephone: 0800 092 0084
Opening hours: Monday to Friday, 9:30am to 4:00pm
Email: [email protected]
Out of hours
Out of hours if you wish to speak to a senior member of Trust staff, please contact the hospital switchboard who will bleep the appropriate person.
Telephone: 01642 617617
Data protection and use of patient information
The Trust has developed Data Protection policies in accordance with Data Protection Legislation (UK General Data Protection Regulations and Data Protection Act 2018) and the Freedom of Information Act 2000. All of our staff respect these policies and confidentiality is adhered to at all times. If you require further information on how we process your information please see our Privacy Notices.
Telephone: 01642 383551
Email: [email protected]Privacy Notices
This leaflet has been produced in partnership with patients and carers. All patient leaflets are regularly reviewed, and any suggestions you have as to how it may be improved are extremely valuable. Please write to the Clinical Governance team, North Tees and Hartlepool NHS Foundation Trust, University Hospital of North Tees, TS19 8PE or:
Email: [email protected]
Leaflet reference: PIL1226
Date for review: 31/08/2023