Before your appointment

Once you have your outpatient appointment booked with us you will receive an appointment letter to inform you when your appointment is and where you need to go.

This will tell you which consultant you will see or which specialist clinic you will be attending. You may see the consultant or a member of their team including specialist nurses and trainee doctors.

One week before your appointment you will be contacted either by our automated appointment confirmation system or by a text message to your mobile phone to remind you about your appointment. This will ask you to confirm your appointment or give you an option to cancel and re-book. If you need to cancel your appointment, please let us know as soon as possible by ringing our central booking office on 01642 383838. Occasionally we may need to re-arrange your appointment date or time and we will try to give you as much notice as possible.

Clinic times

Monday to Friday between 8am and 5pm


University Hospital of North Tees
01642 383724

University Hospital of Hartlepool
01429 522567

Peterlee Community Hospital
0191 5863474