The University Hospital of North Tees shares tale of success

On Friday 8 December, North Tees and Hartlepool NHS Foundation Trust (NTH) hosted a visit from the Buckinghamshire 24/7 Primary Care Provider Collaborative.

The collaborative met the trust’s Urgent Care team to understand more about how NTH implemented their Integrated Urgent Care Service and any lessons learned.

NTH presented the findings from the Integrated Urgent Care Services review and highlighted what works well. Buckinghamshire Healthcare NHS Trust were then given a tour of the Urgent Care centre followed by a meeting with the North East Ambulance Service to understand how they play a part in the new process.

The visitors included representatives from the GP Federation, FedBucks, as well as Ian Ward, Programme Director representing Buckinghamshire Healthcare NHS Trust.

Ian Ward, Programme Director, Buckinghamshire Healthcare NHS Trust said: “North Tees made us feel so welcome and it was invaluable to hear of their experiences with Urgent Care collaboration.

We can see the huge benefit of the collaborative work going on in the region and we will certainly be looking to emulate this.”

Deputy Director of Workforce, Gary Wright said: “It was a great day of learning and I am delighted Buckinghamshire asked to come and visit us here at the University Hospital of North Tees.

We have had great success with our Integrated Urgent Care Services implementation and the collaboration with the GP federation and ambulance trust. As an NHS trust, we are always looking for ways to share learning and we wish Buckinghamshire every success.”

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