THE trust is the best performing in the country – the latest national figures show.
The trust has consistently hit its main targets more than any other over the last year.
Medical director Deepak Dwarakanath said: “We’ve worked in partnership with CCG and GP federation to innovate our front of house – to encourage patients to talk before you walk, ring 111, find out if they really need to be here, or can they receive their care out of hospital.
“We’ve invested in a change in our system with our urgent care centre next door (to emergency care). This means patients are being streamed to see if they have less serious conditions in urgent care where they can be seen by nurse practitioners and GPs. This then means more serious patients can be seen more quickly by our staff in emergency care.
“We’ve put a lot of time and effort throughout the trust to ensure we serve our patients as well as possible, we look at pathways and put on extra clinics during surges to ensure patients are seen.
“This is a fantastic achievement for staff across the trust – and is a true reflection of their commitment and dedication to providing the best care we can for our patients.”
To see the health tracker visit https://www.bbc.co.uk/news/health-41483322