Recognition for the trainers behind a successful new leadership course
The team behind a special new in-house leadership course have been recognised for its successful delivery.
From this year the trust’s organisation development team have started running the national Mary Seacole course for staff across NHS organisations in the region.
The course has traditionally been run by educators at the NHS Leadership Academy at regional sites – but this is the first ‘local’ course the trust has run using its own experienced and qualified trainers.
Organisation development practitioners Steven Yull and Cate Small have run the first cohort while the whole team have been involved in its setting up (Louise Samuel, Janet Varga and Gareth Gent).
As recognition for the success of the course, the team have been presented with the latest team of the month award this week by director of finance Neil Atkinson.
Operational matron Caroline Rocks, who was a student on the first local course, nominated the team.
She said: “Steven and Cate have been instrumental in the delivery of a high quality course with humour, encouragement, activity filled classes with a totally professional approach.
“Their dedication to creating an organisation full of leaders at every level is inspirational. Their optimistic, knowledgeable, often hilarious approach, is just positive and refreshing and makes you want more classes!
“I want to acknowledge the big part that our education professionals play in supporting the staff here.
“The respect is shown by their approach to their students, their approach to the subjects they deliver and the interaction between them and their students. They also take into consideration all feedback and adjust their approach accordingly.
“By understanding what is and is not happening within the different departments they can create a training package to address requirements, they can deliver training that meets the needs of their students (taking into consideration the feedback that is asked for at the end of every course/session).
“Taking on board patient safety issues, complaints and also looking at what is good and already working they help develop confident, competent staff who can provide an excellent service.
Through this course they have helped develop 20 leaders, to impact positively on day to day running of services across the North East. Good Leaders can then run good teams that provide excellent service to all patients, families and colleagues.”
The Mary Seacole programme is grounded in reality and results in real workplace application. It aims to provide the balance between learning the theory and putting it into practice. Designed for those in their first formal leadership role it empowers people to turn their success into consistent team success and to champion compassionate patient care.