A SPECIAL diary for relatives of patients on end of life care has had national recognition after the nurse who created it was awarded and had the chance to speak about it to the NHS England national board.
Mel McEvoy, a nurse consultant at North Tees and Hartlepool NHS Foundation Trust, had his work highlighted at the Kate Granger Compassionate Care Awards.
Mel (pictured, right, with Dr Kate Granger’s widow, Chris Pointon) was presented with a finalist trophy and certificate for work setting up the Family’s Voice diary at the Health and Care Innovation Expo, which was part of the NHS England annual general meeting last week.
The purpose of the diary is to improve communication between relatives and health professionals in hospital and as a record of relatives’ views on the quality of care.
Professor Jane Cummings, chief nurse for England, also hailed the diary.Mel said: “This award is thanks to the hard work of so many staff across the trust.
“The most important point about this was that we had the opportunity to showcase the diary to the NHS England board and to get their support for it.
“Professor Cummings spoke very highly of it. The diary has helped give family’s a voice during what can be one of the most difficult times of their life.
“It has given family and friends a new way of being able to communicate with hospital ward staff and has empowered them to deal with any difficulties when they happen and to document their thoughts.
“It has also given us important information and feedback which has helped highlight good practice and areas where we need to improve.
“I am hoping this is not the springboard for it to be adopted by other trusts.”
The event was also an opportunity for the trust to highlight its success around staffing.
E-rostering manager Jamie Waters and temporary staffing manager Adam Ruddock gave a presentation over the temporary staffing project. highlighting how the changes made have led to significant reductions in temporary staffing spend.
In less than a year the trust reduced its nursing (whole time equivalent) vacancies from 99 to zero and is nationally recognised as best practice for recruitment.