Keeping your relatives free from infection

Patients who have recently been cared for at North Tees and Hartlepool NHS Foundation Trust are being asked to complete a short questionnaire about hand hygiene.

The simple questionnaire can be completed online on the trust’s website.

emma-daviesInfection prevention and control nurse Emma Davies (pictured) said: “It’s really important that we receive feedback from our patients. We take infection, prevention and control very seriously to make sure we are giving our patients the best possible care in the best possible environment.

“We are working hard to protect patients from infection, but we also want to use this as an opportunity to remind people that there are ways they can help us too.

“To help us achieve this staff, patients and visitors need to work together. Hand hygiene is the single most important way of preventing the spread of infection and if all of us work together we can continue to reduce the risk of infection.

“We know that one of the
most effective ways of stopping infections spreading is by cleaning our hands. We want to say to patients and visitors if you think we’ve forgotten or you haven’t seen us clean our hands before we touch you then it’s ok for you to ask.

“Tackling the spread of infection is a team effort and we’d like our visitors and patients to be part of that team.”

Patients can help by:

  • cleaning their hands before eating and after going to the toilet
  • keeping their bed tables, lockers and other surfaces free of clutter so our domestic staff can clean them easily

Visitors can help by:

  • cleaning their hands at the ward entrance hand wash sink or hand gel dispenser, before they come in to visit and when they leave the ward
  • cleaning their hands when asked to do so by ward staff
  • limiting the number of visitors to two at the bedside at a time
  • not coming to visit if they are ill themselves. This is especially important if they have had a tummy bug themselves within the last 48 hours.

The survey can be completed online at

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