Helping staff access information anytime, anywhere

AN ONLINE system rolled out at a health trust is allowing staff to access important personal information at anytime and anywhere.

More than 90% of staff at North Tees and Hartlepool NHS Foundation Trust are now registered on the My ESR system.

It allows staff to view information including payslips, personal details and to complete mandatory training.

Dan Evans, the trust’s ESR project manager, said: “We are delighted with the response we have had from staff to My ESR since it was launched.

“It offers various exciting benefits not only for staff themselves but for the trust and for patients.

“It has allowed paper payslips to be moved online – from December, paper payslips will be completely phased out.

“This is not only a safer way of more than 5,000 staff receiving information, but we are also to make a financial saving from the processing of paper pay slips. This is money being invested directly back into patient care.

“The system means employee information is accessible to staff in a much more convenient way – anywhere, anytime and on any device.

“Many of our staff do not have regular access to a computer so this is a significant improvement to the process.

“It also means staff can complete mandatory training online – around 50% of all learning activity is now completed on My ESR.”

And further development is on the way with a new system for use by managers set to be launched soon – ESR Supervisor Self Service.

Hospital domestics represent a typical staff group who do not have regular access to computers.

Marie Hoare, a domestic assistant at the University Hospital of North Tees, said: “I spend the majority of my time during a shift on my feet, so having access to a computer is a challenge.

“Thanks to My ESR, I can access my payslip and my personal information online and in my own time.

“I am also able to use it to complete e-learning too, which is very convenient.

“It’s a real improvement and one that staff like myself are really benefitting from.”


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