Free hospital WiFi for patients and visitors

The trust has become one of the first in the country to offer free WiFi to patients and visitors in its hospital buildings.

It has rolled out the new internet service across the University Hospital of North Tees.

The move is part of the trust’s vision to improve patient experience and continue its work to be one of the country’s leading NHS digitally mature organisations.

The trust is also installing the system across its other main site at the University Hospital of Hartlepool over the coming weeks.

Dr Graham Evans, the trust’s chief information and technology officer, said: “We have now launched free WiFi for all patients and visitors to help deliver an even better experience during their time here.

“It is accessible free of charge. Being hospital can be an anxious time, so we hope that this will help people keep in touch with their family, friends and loved ones.

“It will also provide a much easier way of finding directions, accessing healthcare information, getting details about public transport or just staying connected while you wait for an appointment.

“This is part of our vision to provide an excellent patient experience and shape services around people’s needs.

Earlier this year the trust was rated joint first in national NHS trust rankings, known as the Clinical Digital Maturity Index (CDMI), this looks at the work the trust has carried out to improve the way it uses technology in patient care.

Major work around this programme includes a project to move care records into an electronic (digital) format and become paper-light by 2020.

Another initiative has been for staff to be able to work wirelessly in clinical areas.

To log in, users need to search for the network ‘NHS-Wifi’ on your device and follow the instructions on the screen.

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