Lorraine Rodgers never fails to rise to the challenge, is thanked regularly by her patients and goes above and beyond in helping raise awareness of the importance of cancer screening.
Lorraine, a bowel specialist screening practitioner, is committed to patients who take part in screening and always goes above and beyond her role to support and put patients and their families at ease during a stressful and daunting time of their lives.
This is reflected in the large number of thank you cards that patients bring in specifically thanking Lorraine for their care.
Her colleague Kelley Williamson, who nominated her, said: “One thank you card and gift was brought in by a relative whose wife was attending for a screening procedure. He had been for a test a couple of years earlier and Lorraine had made such a positive impression he remembered her personally and brought a card and some chocolates for her two years after the event.
“In an emergency Lorraine always rises to the challenge, taking control of the situation. This was tested recently
when a colleague was very unwell at work and Lorraine had made such a positive impression he remembered her personally and brought a card and some chocolates for her two years after the event.”
Lorraine has also been dedicated to raising awareness around the importance of bowel screening.
Kelley said: “Lorraine is extremely committed to bowel screening and never misses an opportunity to raise awareness and encourage people to take part.
“An example – recently she needed some tests herself – during the ensuing consultations she discussed bowel screening with staff members in the department and one member of staff actually took part in screening after not responding to screening invitations previously solely based on his interaction with Lorraine.
“This has been repeated in many different areas, with Lorraine encouraging staff members from all areas in the Trust and people that she meets outside of work to take part in screening.”
She was presented with her award this week by deputy chief information and technology officer and endoscopy service manager Joan Lattaway.