Forgotten your username or password – you can resolve this yourself
If you have previously accessed My ESR but have forgotten your username and/or password. You can request the system to send these to you by selecting the Forgotten username or password link on the My ESR login page.
You will need to enter the appropriate information, depending on what you need, and the system will send you an email including a link to reset your password.
Amending Bank Details in ESR
If you need to change your bank details in My ESR, this needs to be done between the 1st and 15th of the month so that it does not conflict with the payroll. If outside of this time, the system will not save your new details and you will not receive your pay in your new account. Pay will be processed to the original bank account, so please ensure that you still have access to this.
The options available are: amend your current details – where you have changed your bank account, or add a new account – where you are adding an additional account. If you are adding an second account, you will need to state how much of your salary you wish to be paid into this account.
Email addresses in My ESR
Staff are currently being issued nhs.net email accounts. If you have previously had an nth.nhs.uk email account in ESR and would like your nhs.net account to replace it, please email the ESR self-service team from your nhs.net account. An advantage of having your nhs.net email in ESR is that you are able to access these emails from outside the N3 network, so if you are needing to change your password from home, you will be able to follow the process and access the email that the system generates. You are also able to see the content of any notifications that the system sends.
My ESR (Electronic Staff Record) gives staff the ability to manage their own information through an easy to use interface that can be accessed in the workplace or on the move using internet enabled devices.
Where to find help
We are here to help you, to direct your query to the right place see the chart below
|Queries relating to||Contact|
|Getting Logged / Access from home:||firstname.lastname@example.org|
|Mandatory Training Compliance:||email@example.com|
- View and amend your personal information: home address, bank details, phone numbers, emergency contacts
- View payslips and P60’s
- View your Total Reward Statements (TRS) – pension information
- Complete mandatory eLearning
- Enrol on to mandatory practical training.
My ESR Workshops and Drop Ins
Workshop sessions are available to all staff for assistance logging in, and taking full advantage of the functionality available within My ESR.
Drop In sessions are available for staff requiring assistance logging in only.
My ESR Workshops
To book on to a workshop session, please follow the link below: http://commsport/Departments/IT_Training/nittraining/SitePages/booking.aspx
This training is not available to book via the ESR Team
Access Drop In Sessions
|31 January||09.30 – 10.00||Room G072, Behind the Library, Education, Ground Floor, UHNT|
|6 February||14.00 – 14.30||Room G072, Behind the Library, Education, Ground Floor, UHNT|
|13 February||09.30 – 10.00||Room G072, Behind the Library, Education, Ground Floor, UHNT|
|20 February||14.00 – 14.30||Room G072, Behind the Library, Education, Ground Floor, UHNT|
|27 February||09.30 – 10.00||Room G072, Behind the Library, Education, Ground Floor, UHNT|
|Month||Payday||Payslip available on My ESR||My ESR Downtime|
|February||26th February||25th February||22nd February from 18:00 to 24th February|
If you have any pay related queries please contact: firstname.lastname@example.org
The NHS ESR national team have set various dates throughout the year for essential upgrades. Please keep checking back so you know when the system will not be available.
|From date||To date|
|22nd February from 18:00||24th February|
|1st March from 18:00||3rd March|
|29th March from 18:00||1sr April|