All patient car parking fees suspended for North Tees and Hartlepool NHS Foundation Trust
From Wednesday 1 April, all parking fees at University Hospital of North Tees (including the Hardwick Road car park) and University Hospital of Hartlepool will be suspended for all patients.
This is to ease pressure during the COVID-19 pandemic for an initial phase of three months.
We have plenty of car parking spaces for you in our visitor car parks at the University Hospital of Hartlepool.
We charge for parking and use the money raised to constantly improve lighting and security so you can be assured we are doing everything we can to keep your car safe while you’re in our hospitals. Any additional money raised goes back into frontline services across both of our hospitals.
We are delighted to continuously achieve the Park Mark award for the quality of our car parks. We are determined to ensure people who need to park in a disabled space can always do so and emergency vehicles carrying very sick patients can always get to where they need to be on site.
Car park charges
We use the ParkingEye system at the University Hospital of Hartlepool and the University Hospital of North Tees. This system means we don’t have car parking barriers.
It uses automatic number plate recognition to capture vehicle registrations on entrance and exit and checks if the appropriate tariff has been paid for the length of stay on site.
Tickets purchased at the machines can be used for multiple visits at the same site.
|Length of stay||Charges|
|First 20 minutes||Free|
|Up to 4 hours – one payment allows for multiple visits during this time to both of our hospital sites, ie if you buy your ticket at one site and you are using the same vehicle you can use your ticket there (except for the Hardwick Road car park)||£4|
|Up to 12 hours – one payment allows for multiple visits during this time to both of our hospital sites, ie if you buy your ticket at one site and you are using the same vehicle you can use your ticket there||£5|
|Up to 24 hours – one payment allows for multiple visits during this time to both of our hospital sites, ie if you buy your ticket at one site and you are using the same vehicle you can use your ticket there||£6|
|7 day permit for regular visitors – please pay at the parking machine – one payment allows for multiple visits during this time and is valid on all sites.||£7|
How to pay
You can pay on the way out at the machines by cash (correct change is required) or up to midnight on the same day after you leave the site by text, phone or through www.paybyphone.co.uk (there is an additional charge for this) using the site number 83159 for University Hospital of North Tees or 83160 for University Hospital of Hartlepool. The PaybyPhone service allows users to phone, download a mobile phone app or use the internet.
- when entering the hospital make sure you are parking in a visitor car park
- remind yourself or take a note of your vehicle registration number
- go to the car parking machine, follow the instructions and take a ticket
- keep the ticket with you as proof of purchase (you don’t need to put your ticket in the car)
Parking charge notices
You will only receive a parking charge notice if you are parked inappropriately or if you are in breach of the terms and conditions of the car park such as non-payments.
Parking in surrounding areas
If you are parking in the local neighbourhood, please be considerate to local residents.