Staff survey

The findings for the 2017 national NHS staff survey have been released and our results are available here.

This year’s staff survey was sent to a sample of 1,250 people and 620 surveys (51%) were completed.

How did we do?

Out of the 32 key findings, we rated better than average in 17 of them and average in a further ten.

The report is structured thematically so that Key Findings are grouped appropriately. There are nine themes within this report:

  • Appraisals & support for development
  • Equality & diversity
  • Errors & incidents
  • Health and wellbeing
  • Working patterns
  • Job satisfaction
  • Managers
  • Patient care & experience
  • Violence, harassment & bullying

We are very proud that the trust scored higher than average in staff satisfaction with the quality of work and care they are able to deliver, and in the percentage of staff believing that the organisation provides equal opportunities for career progression promotion.

We continue to record improvements in many areas, including numbers of appraisals, quality of training, learning and development and improvements with opportunities for flexible working. The survey described improvements in rates of reporting, which helps us to learn lessons, and fewer staff working extra hours – although at 61% this is still higher than we’d like. The results also showed an improvement in the percentage of staff who would recommend the trust as a place to work or receive treatment.

We do recognise that this survey also highlights areas for further work, including an increase from last year’s score in the percentage of our staff experiencing physical violence, harassment, bullying or abuse to staff from patients or the public. We plan to examine these results more carefully, and identify priority areas for particular work over the next couple of months.

Although we have scored better than other NHS organisations when compared nationally in many areas, we still think that improvements can be made, and we will continue to develop, promote and monitor support for our valuable staff.