Getting to the hospital

The University Hospital of Hartlepool is located near Hartlepool town centre.  A regular bus service operates between Hartlepool town centre and the hospital, and towns and villages nearby.  We are just a five minute taxi ride away from Hartlepool railway station.

By road

If you are getting dropped off at the hospital we have allocated drop off zones. If you are driving to the hospital you can download the directions below.

Getting to the University Hospital of Hartlepool

Travelling by bus?

You can get information from:

Stagecoach Bus – or call Hartlepool 01429 267092 / Stockton 01642 602112

Arriva – or call Arriva customer service 0844 800 44 11 or Traveline 0871 200 22 33

Need to plan your journey?

You can get information from www.transportdirect.info or www.connectteesvalley.com

How we can help you get to hospital

There is help available for people who do not have their own transport and who do not have direct bus routes to hospital near to where they live.

We are helping you in a number of ways:

  • providing a shuttle bus service between hospital sites. The service runs regularly between the University Hospital of Hartlepool and the University Hospital of North Tees. This service is free. For further information ring the trust’s service desk on 01429 522550.
  • providing a volunteer driver scheme, which has been set up for people who need help getting to appointments. For further information ring the trust’s service desk on 01429 522550.
  • discounts have been negotiated with the trust’s taxi provider, 23 Taxis, for patients and relatives travelling for appointments or visiting.
  • patients on certain welfare benefits are being reminded that they may be eligible for financial support to help with travelling costs. This is under a national Hospital Transport Costs scheme. Further information is available from the trust’s cashiers’ offices.
Download the shuttle bus time table

Need help with transport? Do you have a health appointment?

If, because of your medical condition or mobility problems, you feel you need transport to get to your appointment and you are registered with a GP surgery within the Tees area contact Transport Information Services on 0345 045 0160 Monday – Friday, 9am – 5pm.

If you are registered with a GP surgery within the East Durham or Sedgefield area contact the Travel Response Centre on 03000 269 999 Monday – Friday, 8.30am – 5pm.

You will be asked a number of questions to see if you are eligible to have transport provided for you. You will need to apply at least two to three weeks before your appointment to arrange for transport.

There is also a volunteer driver scheme bookable through the Social Resource Centre in Ferryhill. You can contact the centre on 01740 658880. There is a charge for this service, depending on the length of the journey.

Do you have a disability?

We will work with you to find the best arrangement to fit your needs.

Do you receive benefits?

You may be entitled for help with your travel costs. Find out more about healthcare travel costs or phone the trust’s cashiers office through switchboard on 01642 617617.